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GIS Applications & Digital Mapping

In the telecom industry where changes are so rapid, Solving business problems require a good understanding of where network assets, facilities, and customers exist today and where they will be tomorrow, moreover the capability to find, manage, and analyze data quickly and effectively makes a strategic difference. GIS technology allows telecom operators progressively integrate, analyze and display location-based data to serve network planning and operations, marketing and sales, customer care and data management. GIS enables telecom operators coordinate business priorities, increase revenue, reduce costs, and reduce time to market for new products.

Scope of Services

	Digital Maps Production
		Producing geo-rectified satellite imagery Producing digital elevation and city models Producing detailed geo-coded vector maps with landmarks.

Solution Development

Building that represents a spatial backbone for telecom operators and serves different departments such as:
Marketing and Sales

Allows marketers to segment vital consumer and business statistics geographically
Provides input to capacity planning applications and direct targeted marketing campaigns.
Enables obtaining quick customer profiles via asking geographic questions with regards to customer location, products and services

Network Planning & Operations

	Fault Management Coverage (Radio Planning) Performance & Measurement Transmission

	Customer Care
		Represents a crucial interface between a telecommunications carrier and its customers and prospects. Gives call center operators an instant view of customer location, nearby facilities, requests for service and signal quality. Dramatically reduces service request turnaround times by integrating historical network and customer data with a trouble ticketing system. Delivers fast, integrated Call Center information both for Marketing and Engineering staff.

	Asset Management
		Represents geographic documentation of network element locations which are captured from the various underlying legacy systems of the operator Links the various elements (e.g. BTS/SITE) with the included equipments (e.g. Transceiver, Power Amplifier, Antenna…).
		For more about GIS visit ESRI NeA

Network Rollout | Alkan Towers | O & M | Connectivity | OSS | BSS | GIS | BSM